Dr. Luddington and his staff are seriously the best! They know me by name without looking at a comptwer screen, and they even recognized me when they visited my school for a presentation last year. They don't ask me questions while working on my mouth, which I love because then I don't have to try and talk and fail (sound like an idiot) Instead they ask me questions while they are getting my elastics, or while waiting for doctor Luddington, etc. They ask me things that are fun to talk about. "How was your spring break?" etc. That probably sounds so dorky but it makes a big difference! They are also really quick! I talk to my friend who goes to a different orthodontist, and she usually waits at least 30 minutes before even being able to go into the back for her actual appointment. With Luddington, I wait a tops of 5 minutes, and they don't waste time while I am in the chair either! Dr. Luddington and his staff are really gentle, and I have never had anything on my braces, retainer, etc. break!